Here at baabaazuzu, we want to make ordering a snap for you. So you can get your zuzu on as soon as possible! The minute you place an order you should receive a confirmation e-mail, detailing your purchase. You will then get an e-mail confirming your items have shipped, including the tracking number. Please use this number to follow your baabaazuzu on its way to you. Of course, we are always on the other end of the phone, e-mail, fb --whatever method you choose to talk to us--we are here to answer your questions.